PC Problem - I Can't Open My Netscape Mail Box
Moderators: Mr Awesomer, JesseMiner, CafeSavoy
svchost is a generic os process that loads dll's for system services. having many of them is quite normal. you probably have a lot of system services starting up (do you have lots of junk in the bottom right of the taskbar?).
it could also be a sign of a virus, though. the welchia worm masqueraded as svchost.exe, and i think there were some others, too.
it's definitely worth making sure you have the latest norton virus updates and scanning. any of the windows fiends here know of a freeware virus scanner? i feel like there were some, but i can only find specific ones (blaster worm cleaner, e.g.) right now.
i also remember some worm that listed svchost with an umlaut on the o, god knows why.
it could also be a sign of a virus, though. the welchia worm masqueraded as svchost.exe, and i think there were some others, too.
it's definitely worth making sure you have the latest norton virus updates and scanning. any of the windows fiends here know of a freeware virus scanner? i feel like there were some, but i can only find specific ones (blaster worm cleaner, e.g.) right now.
i also remember some worm that listed svchost with an umlaut on the o, god knows why.
my start up takes like 3 minutes from beginning to completion.lipi wrote:svchost is a generic os process that loads dll's for system services. having many of them is quite normal. you probably have a lot of system services starting up (do you have lots of junk in the bottom right of the taskbar?).
it could also be a sign of a virus, though. the welchia worm masqueraded as svchost.exe, and i think there were some others, too.
it's definitely worth making sure you have the latest norton virus updates and scanning. any of the windows fiends here know of a freeware virus scanner? i feel like there were some, but i can only find specific ones (blaster worm cleaner, e.g.) right now.
i also remember some worm that listed svchost with an umlaut on the o, god knows why.
I really need to inactivate some of those things.
i have a few things on the task bar bottom right...nothing heavy duty.
I will try and see if I can get Trendmicro to function again.
Still no access to my NS mail.
Will big bands ever come back?
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Contrary to popular belief I'm NOT in IT, nor am I all that great with computer related things... I'm above average at best.Eyeball wrote:Where are Reuben and Jesse from SLO when you need them? Those guys are computer gods.
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- Mr Awesomer
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Yes... cause we tell everyone what to do! hahaToon Town Dave wrote:But you're in HR. Isn't HR smarter than IT?
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- tornredcarpet
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just run the utility suggested (msconfig) and check the startup tab. it will list a bunch of programs that start on system boot. disable anything you think you don't need. (or, disable all of them and check whether netscape mail works again. if so, start turning them back on again until you find the culprit.) in particular, make sure there's no rapidshare stuff being run on start-up.Eyeball wrote:No. Clue me in, if you please. I needs my mails.tornredcarpet wrote:Anyone tell you to tinker around with start->run->msconfig->startup tab yet?
you can do the same thing with the services in the services tab, but those are a little more obscure in their naming and their functions.
you have to reboot after each change to have it take effect.
I ran msconfig and disabled everything from the get go. Rebooted and it still did not work. No access to NS mail. I re-enabled everything, rebooted and here I am.lipi wrote:just run the utility suggested (msconfig) and check the startup tab. it will list a bunch of programs that start on system boot. disable anything you think you don't need. (or, disable all of them and check whether netscape mail works again. if so, start turning them back on again until you find the culprit.) in particular, make sure there's no rapidshare stuff being run on start-up.Eyeball wrote:No. Clue me in, if you please. I needs my mails.tornredcarpet wrote:Anyone tell you to tinker around with start->run->msconfig->startup tab yet?
you can do the same thing with the services in the services tab, but those are a little more obscure in their naming and their functions.
you have to reboot after each change to have it take effect.
Hmmmmmm...what I did not do was try NS from the start up menu. I only tried it from the desktop icon shortcut.
Make any difference?
THanks to all for your help. Gotta get thoi fixed.
Will big bands ever come back?
it's unlikely to make any difference. the two shortcuts are likely pointing to the same executable and passing it the same options (likely: none).Eyeball wrote: Hmmmmmm...what I did not do was try NS from the start up menu. I only tried it from the desktop icon shortcut.
Make any difference?
you can check. right click the one on the desktop -> properties and look at what the "target" field says. then right click the one in the start menu -> properties, and look at the same field. if they're the same, then it won't matter. if they're different, then something funny is going on, and there could be a difference.
many programs don't uninstall cleanly and leave all sorts of gunk around. i don't know anything about rapidshare, but it sounds sketchy enough that i wouldn't be surprised to see it leave all sorts of things all over the place. i guess you didn't see anything in the start-up list, so no matter.Oh, man.....why would Rapidshare cause a problem? I installed it, then uninstalled it.
have you tried re-installing netscape yet? (after backing up your mail folders.)
I have my mail backed up as of a couple months ago, but it is not back up in a mail type format.lipi wrote:it's unlikely to make any difference. the two shortcuts are likely pointing to the same executable and passing it the same options (likely: none).Eyeball wrote: Hmmmmmm...what I did not do was try NS from the start up menu. I only tried it from the desktop icon shortcut.
Make any difference?
you can check. right click the one on the desktop -> properties and look at what the "target" field says. then right click the one in the start menu -> properties, and look at the same field. if they're the same, then it won't matter. if they're different, then something funny is going on, and there could be a difference.
many programs don't uninstall cleanly and leave all sorts of gunk around. i don't know anything about rapidshare, but it sounds sketchy enough that i wouldn't be surprised to see it leave all sorts of things all over the place. i guess you didn't see anything in the start-up list, so no matter.Oh, man.....why would Rapidshare cause a problem? I installed it, then uninstalled it.
have you tried re-installing netscape yet? (after backing up your mail folders.)
Also - if I cant get to my mail now, how can I back it up?
OK - start menus and icon are both going to be no go's.
I didnt see anything in the in start up listings that looked like a rapidshare program. they were all windows programs except for a couple thing that i recognized.
I have not tried re-installing NS yewt. Jesse in SLO suggested that I wait until we tried a remote access thing together.
I will try the "target" thing later, tho I think I did some "target" search the other day.
THANKS AGAIN!
I wanna get this done by tomorrow.
Will big bands ever come back?
ah, you just need to find the right folder and copy that folder to a safe location. i don't know where netscape stores it. likely places to look are c:\documents and settings\ <your user name>\ my documents and ....\<your user name>\application data\netscapeAlso - if I cant get to my mail now, how can I back it up?
i'm sorry i can't be of more help. hope jesse can figure this out for you.
But but but.....I thought you were the Wizard of Menlo Park?????lipi wrote:ah, you just need to find the right folder and copy that folder to a safe location. i don't know where netscape stores it. likely places to look are c:\documents and settings\ <your user name>\ my documents and ....\<your user name>\application data\netscapeAlso - if I cant get to my mail now, how can I back it up?
i'm sorry i can't be of more help. hope jesse can figure this out for you.
I will try what you say tomorrow......really kind of tired. Need 'Swing'.
Will big bands ever come back?